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Members:

Chat with us online, Email us or call us (Monday to Friday, 7 a.m. to 7 p.m. CT)

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Agents:

Chat with us online, Email us or call us at 866-272-6630 (Monday to Friday, 8 a.m. to 5 p.m. CT)

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Aetna Senior Supplemental Insurance
1021 Reams Fleming Boulevard
Franklin, TN 37064

Providers:

Call us at 1-800-264-4000, Monday to Friday, 7 a.m. to 5 p.m. CST

Claim submission guide >

If you’d like to mail your Medicare correspondence, please use this address:

Aetna Senior Supplemental Insurance
P.O. Box 14770
Lexington, KY 40512

Need technical assistance with website secure portal sign up?

Email us or call a website technician at 1-800-587-5139, Monday to Friday, 8 a.m. to 4:30 p.m. CST

Access your information any time
As part of our commitment to customer service, we offer many of our services online so you can take care of things whenever you’d like. Whether you’re a Member, Agent, or Provider, you can access those services from the secure login (below and in the top navigation).

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