Eligibility Verification

Please enter required fields to verify eligibility.


Policy Number:*
Date of Birth:* (MM) (DD) (YYYY)
Last Name:*
First Name:

For detailed Eligibility Information with Member Financial Liability i.e. Co-insurance, deductible use Real time service and Online Eligibility Now tool

Real time - For all Aetna Medicare Supplement Insurance plans, use payer ID AESSI to submit EDI 270 transactions. For Companion guide, go to Aetna SSI EDI 270-271 Companion guide .
For trading partner agreements, enrollment and technical support for EDI 270/271 transactions, call Emdeon (866 742.4355, option 4).

Online Eligibility now tool - You can also check eligibility by registering with and accessing the Eligibility Now tool at

Please contact us for additional information on eligibility:
Aetna Health and Life Insurance Company (Medicare Supplement)
American Continental Insurance Company (all products)
Continental Life Insurance Company of Brentwood, Tennessee (all products)
Call:   800 264.4000

Aetna Life Insurance Company (Medicare Supplement)
Call: 888 624.6290, TTY/TDD 711

Genworth Life and Annuity Insurance Company (Medicare Supplement)
Genworth Life Insurance Company (Medicare Supplement)
Call: 877 825.9337