Contact Us

To learn more about our company/products, contact us   For assistance with any policy related inquiries

aetssiinformation@aetna.com
Aetna Senior Supplemental Insurance
800 Crescent Centre Drive, Suite 200
Franklin, Tennessee 37067


Website technical assistance team

For assistance with any website technical issues, please contact us as indicated below. (All other inquiries should be directed to one of the other teams.)

800 587.5139 (Monday - Friday, 8:00am – 5:00pm CST) or aetssiwebassist@aetna.com
 

 

Please use the contact information below that is associated with the underwriting company of your policy.

Aetna Health and Life Insurance Company (Medicare Supplement)
American Continental Insurance Company (all products)
Continental Life Insurance Company of Brentwood, Tennessee
(all products)
800 264.4000 or aetssiphs@aetna.com

Aetna Life Insurance Company (Medicare Supplement)
888 624.6290, TTY/TDD 711 or aetssiphs@aetna.com

Genworth Life and Annuity Insurance Company (Medicare Supplement)
Genworth Life Insurance Company (Medicare Supplement)
877 825.9337 or aetssiphs@aetna.com

 
 

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    Members:

     Directory

     aetssiphs@aetna.com

    Agents:

     
Toll free: 800 264.4000,
          option 3, then option 1

      aetssiinformation@aetna.com

    Providers:

     Toll free: 800 264.4000

      Eligibility and Claims


    Website technical support:

     Toll free: 800 587.5139

     aetssiwebassist@aetna.com