Call, email, or write to us

Secure Login
- Members
- Agents
- Providers

If you have a question about your policy, you can use the contact information below (based on the underwriting company of your policy).
- ~Aetna Health and Life Insurance Company (Medicare Supplement)
- ~American Continental Insurance Company (all products)
- ~Continental Life Insurance Company of Brentwood, Tennessee (all products)
Email: aetssiphs@aetna.com
Phone: 800 264.4000
- ~Genworth Life and Annuity Insurance Company (Medicare Supplement)
- ~Genworth Life Insurance Company (Medicare Supplement)
Email: aetssiphs@aetna.com
Phone: 877 825.9337

Email: AetSSIinformation@aetna.com
Phone: 800 264.4000
Address:
800 Crescent Centre Drive, Suite 200
Franklin, TN 37067
Click Become An Agent if you are interested in taking advantage of our sales opportunities

For the claim submission process, refer to Claim Submission Guide
If you’d like to mail your Medicare correspondence, use this address:
Aetna Senior Supplemental Insurance
P.O. Box 14770 Lexington, KY 40512

Phone: 800 587.5139
Email: aetssiwebassist@aetna.com